Overview of Club SA as a Legitimate Resource for Online Gaming

First Impression

Being a part of the popular Club World Group, Club SA Casino provides players from all over the world with quality and great gaming experience. It is fully licensed by the government of Curacao, while its collection of titles is powered by Real Time Gaming (RTG). Currently, you can find around 400 free games and games for money in the library, though there are no live options at all. It is one of not many casinos who accept players from South Africa and the United States. The players from England, Canada, New Zealand, and Australia are also very welcome here. At the same time, the list of restricted countries is quite short: the UK, the Netherlands, and some others. Generally, this gaming platform is focused mostly on gamers from South Africa.

The major goal of this gaming platform is to value all players in order to encourage their trust and integrity. In terms of fairness and security, this web resource also surely looks after its users. All gaming processes and banking operations are encrypted with SSL encryption method while TST supports the genuine randomness of their titles. Any kind of technical issue can be reported to the support team via 24/7 chat or email, while South African players are also eligible for making a toll-free call.

Despite all good things, you will notice the outdated design of clubsacasino.com. The moment you open their homepage, you will see too simple layout that is devoid of any individuality. Being designed in dark palette, you don’t feel like being encouraged to play. This makes the website look boring, while the navigation system is far from being excellent. Furthermore, it might be weird for an experienced casino like this one to offer only one language option. Let’s say, if you don’t speak English, you have no chance to survive here. So, it’s not a club for everybody.

Being quite skeptical about this gaming portal, we’ve decided to get deeper into details. This review will explore all the main points about this casino and share them with you before you place your first deposit.

Use on PCs, Tablets, and Phones

At clubsacasino.com, you have two options for your gaming experience, namely download and instant play. Thus, you can choose user’s experience you would like to live up. As long as you have Flash Player downloaded to your desktop computer or mobile phone, feel free to proceed with the play.

Whichever operating system you’re using, the best games can be played in a stable environment in your web browser. Also, the website features quick loading and advanced functionality during the gaming sessions.

If you don’t feel like playing instantly, the special software can be downloaded and installed in a matter of several minutes. The download version is equipped with a variety of over 120 games which is almost the same as in the instant format. When you open the homepage, you’ll see a “Download” option that is fast, easy, and absolutely free. In case you experience some issues with the installation, you should report them to the customer support by using one of the contact options.

Those who are playing on the go need a more flexible gaming option on their phones.  RTG software is mainly oriented on the download-based gaming platforms, although there is no mobile app that could be used by players. In this case, players are recommended to open the website on their mobile devices. Such functions as registration, promo, as well as the game lobby can be used via the mobile version of the website. This web resource is compatible with Android, iPhone, and iPad so that the website can be adjusted to the screen size and general settings of your digital devices.

If you are ready to start your adventure right now, you need to proceed with the registration procedure. To become a new member, you click “Instant Play” button and proceed with “New Account” option. The registration process involves three standard steps. First, you provide your E-mail, username, and password. Then, you specify more private information such as your first and last names, birth date, gender, and phone number. Finally, you indicate your physical address: country, postal code, actual address, and city. And that is all, you just login and explore the Club SA Casino as its full member.

Collection of Titles in 2020

In 2020, Club SA Casino has more than 120 of the best online titles in its collection. All of them can be played on the downloaded software, as well as in the instant play format. Here is the list of available gaming options at clubsacasino.com:

  •         Popular: By the time of writing this review, this section was completely empty. Hopefully, the most popular items will be added to this section in the near future so that players could see which titles are in demand now.
  •         Table Games: This section has the biggest collection of free games, which involve the variations of classic games, as well as modern graphically advanced gaming options. This category of games demonstrates a broad spectrum of betting limits so that you can decide on whether you play big or stay small. The variety of games in this section includes Caribbean Draw Poker, Face Up 21, Pai Gow Poker, Match Play 21, Let’ Em Ride, Red Dog, and Vegas Three Card Rummy.
  •         Slots: This section is represented by the slots of different genres and themes. You will find lots of benefits of trying this type of games, mainly due to their simplicity and visual attractiveness. Those who just start their gambling adventure should refer to this section. The list of available titles is represented by Bulls Eye, Aladdin’s Wishes, Diamond Dozens, Hairway to Heaven, Work & Roll, Witch’s Brew, Regal Riches, Year of Fortune, and some others.
  •         Video Poker: It’s one of the most famous classic games in the gambling industry. Being based on adrenaline-loaded gaming experience, it is a popular choice among experienced players and newcomers. Aces and Eights, Bonus Deuces Wild, European Slot Poker, Double Bonus Poker, Pick Em Poker, Pai Gow Poker, and many other games can be found in the sections.

  •         Specialty: This section involves the most popular gaming options, which offer great winnings and attractive bonuses. 5 Diamond Blackjack, American Roulette, Bonus Bingo, Banana Jones, Hot Dice, Craps, Bonus Bingo, Roaring Twenties Bingo, Treasure Tree, and Sic Bo, you feature advanced visual content and encouraging rewards.
  •         Progressives: This small section is currently represented by ten graphically advanced titles that enable an advanced user’s experience. In other words, these are the most advanced games supplied by RTG. The modern additions to the website’s collection include Aztec’s Millions, Caribbean Draw Poker, Jackpot Cleopatra’s Gold, Let’s Em Ride, Spirit of the Inca, Shopping Spree II, Megasaur, Caribbean Stud Poker, Jackpot Pinatas, and Spirit of the Inca. Also, you can check out jaw-dropping winnings offered by this gaming platform with your own eyes.
  •         New Games: Here, you can find the most recent additions to this gaming platform. Considering a relatively poor collection of titles, you can rarely see new titles added to the website. Currently, there are 6 titles to be found in ere: 777, Fire Dragon, Mermaid’s Pearls, The Mariachi 5, Trigger happy, and Storm Lords.

Those who are not ready to place their first deposit can have some practice by playing in a demo mode. If you find user’s experience pleasurable, you’re ready to start a real game. By visiting the “Cashier” section on the top of the homepage, you are free to place your first deposit.

Generally, the first look at the website makes you think that the platform is still in the process of development. Of course, there are still some nice features to benefit from.

Bonuses and Promotions

In 2020, Club SA positions itself as a generous customer-friendly web resource for professional and amateur players. On the official website, you can find the separate sections with signup offers, daily promotions, feature specials, and comp points for loyal customers.

Welcome Offer: To welcome newcomers, this gaming platform grants them with no deposit bonus, which can be claimed under certain conditions. If you play any video slot, keno or scratch card, there is a 100% bonus up to R8888. Thus, you need to apply a bonus code BIGSLOT. Alternatively, you can play Blackjack, Video Poker, Casino Poker in order to claim a 100% bonus up to R2222 by applying a bonus code NEW100. All these promo codes can be applied with just one click in the newly-developed no deposit bonus claimer that becomes automatically available upon your signup.

Daily Promotions: In this section, we didn’t find any active specials, meaning that players don’t have any daily bonuses to apply for. In this case, no deposit bonus happens to be the most profitable options.

Special Promotions: Some of the events are viewed to be special due to their temporary functionality. In this section, you suppose to find the special campaigns offering free spins, promo codes, and coupons. Unfortunately, this section happens to be empty by the time of writing this review. The creators don’t bother themselves to provide more explanation, but they promise to send some of the hottest special promotions to your email box.

Comp Points: Similar to the real gambling properties in Las Vegas, this gaming resource tries to develop a kind of loyalty program. This is done to encourage existing players not to go to other gambling resources. Thus, your comp points balance automatically growth along with every bet and every deposit. In the beginning, your starting rate is estimated at one comp point for every $10 you wager. At the same time, players can always check out the section with special games in which a number of comp points can be granted at double or triple rate. Every 100 comp points can be converted into $1, while no wagering or cashout requirements are applicable.

All specials need to be claimed from the Redeem Coupon homepage in the “Cashier” section. To open this page, you need to just login to your account and redeem a coupon tab along with promo codes. Free cash bonuses and free spins require no deposits at all. If you have a free bonus code, you can redeem it in the “Cashier” section. In case of deposit bonuses, you can increase you winning power by gaining additional chips to proceed with in a gaming session. To claim a deposit bonus, you redeem it by clicking on the Redeem Coupon screen in the “Cashier” section. As long as your deposit lands on your account, the funds and the free reward will be transferred to your account instantly.

Payments and Withdrawals

Club SA provides players with many options to manage their funds as soon as they have an account on the official website. The range of payment methods is always the same for deposit placement and money withdrawal.

At the given platform, the banking methods for deposit placement involve VisaMaster Card, NETELLER, Moneybookers, and Bitcoin, each of which promises an instant transaction. The withdrawal methods are represented by Online Bank Transfer, NETELLER, Bitcoin, and Moneybookers. The money withdrawal may take from 24 hours to 5 days to complete the procedure. All these banking methods may have different service charges, depending on the operated sums or standard policies. You’re highly recommended to check this information in advance, before you start a financial operation. Also, some banking methods can’t be accessed in certain countries. For example, NETELLER doesn’t work in Canada and Germany, while Bitcoin can’t be used in Georgia.

Compared to deposit placement, cash out will require certain paperwork to be provided. Players are requested to send a copy of their driver’s license, passport or national ID, utility bill (issued within the last three months), and a copy of the banking card. As long as a verification process is finalized and your identity is approved, you’ll be contacted by customer support to proceed with the payout. Furthermore, you will need to make sure that your email address, physical address, and phone number are indicated correctly. If all is fine with the papers, this gaming platform allows you a maximum cashout of 25,000 ZAR weekly. If there are any questions regarding banking procedures, you can contact their customer support team 24/7.

Customer Services

The best about this casino is well-organized customer service. You have more than one option to reach a customer support representative in case of any inquiries or technical issue. Before you decide to ask for help, you can always refer to the “FAQ” section that is located on the very top of the official homepage. The section is split into themes, depending on the question you have. Thus, you can check General FAQ’s, Cashier, Bonuses, and Technical inquiries. If you didn’t manage to find the right answer, it’s the right time to refer to customer services directly.

First of all, you can make a call to the customer support line. The phone number indicated in the “Contact Us” section is free for the citizens of South Africa, but can be followed by extra charges for players calling from abroad.

Alternatively, you can send an email through a special form located in the “Contact Us” section. You just need to specify your name and email, as well as explain your question or technical issue you experience. It may take up to 48 hours to get a written response. Of course, if you’re having an emergency case, email writing can hardly be suitable to you. Thus, you can refer to the Live Chat that is available 24/7. As soon as you write your first message, it may take up to several minutes for a customer support representative to join your chat. Without a doubt, this is the fastest contact option you can find on the given platform.

Generally, this casino seems to pay much attention to customer serve. Not many online gaming resources provide that variety of contact options. Thus it feels like they are actually interested in addressing your inquiries and providing real solutions.

Of course, don’t forget that you must have some basic English skills to find a common language with the customer support team. Apart from English, no other languages are practiced here.

Final Verdict

Considering all the things we’ve learned about Club SA, we can state that this gaming resource is not an optimal option for everyone. Also, there is not much information about this casino to be found on the Internet, which makes it hardly possible for online users to join this platform. Apart from high quality of RTG games, a nice welcome bonus, and 24/7 customer support, there are certain minuses you might experience. Thus, www.clubsacasino.com features a poor variety of titles, the system of bonus is poorly explained, while the visual design doesn’t look attractive enough to join this web resource. The limited capabilities leave existing and potential customers behind the bar, while a poor variety of payment methods makes it impossible for some players to deposit or withdraw their funds. In fact, winning is the major reason for players to come here.

All in all, the creators of this web resource don’t pay much attention to the areas for improvement. According to the outcomes of the given overview, we can give 4 out of 10 to this gambling platform, mainly for its undeniable effort to stay customer-friendly.

Author: Carole Hinson